Terms & Conditions

It is important to read carefully and understand the following terms & conditions.
In case you submit a reservation inquiry, we will assume that you have read and accept all the below details.

Reservation Requirements – Cancellation Policies – Important Information

Reservation policies and requirements

You can book a room either by clicking the “Book now” button or by sending us an email with your request.

— A new Government tax / Climate Crisis Resilience Fee of € 2,00 per night isn’t included in the room’s rate and is payable separately with cash upon departure/check-out

— Minimum stay 3 nights unless otherwise stated

— Adults Only – Children can not be accommodated at La Veranda of Mykonos

— No capacity for extra beds in the rooms

— Please note that the reception is operates from 9:00 to 23:00

— Breakfast is not included but served upon request.

— A valid photo identification and credit card will be requested upon arrival from all the Guests.

— When booking non-refundable rates, please note that the credit card used to make the reservation is required upon check-in with a valid ID of the cardholder. If this is not possible, guests must contact the property before arrival.

— Please note that charges may be applicable for early check-in before 09:00 and late check-in after 18:00.

— Please note that free arrival transfer is available daily from 09:30 to 16:00. Free transfer upon departure is only available during fixed hour. Private shuttle service can be arranged upon charge and on request. Kindly contact the property 36 hours prior to arrival to arrange check-in and transfer details. IMPORTANT NOTE: The free/complimentary transfer is not included in the room price nor paid by Guests in any other way. It is offered as a complimentary service by La Veranda Guesthouse which reserves the right to change timetable/hours or recall the service without any further notice.

Access with a vehicle is possible within the premises. It should be pointed out that the Guesthouse does not have staff to carry Guests luggage and that this service is definitely not paid, not included in the room price, nor included in the guest house’s services in general

— Additional fees are not calculated automatically for the total cost and will have to be paid separately during your stay/upon checkout.

—  In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

VERY IMPORTANT! The property is located on the hill of Mykonos Town and is accessible by walking up the hill and several stairs which may not be suitable for guests with mobility issues.
Please check google map exact location and photos before you proceed with a reservation. (access with a vehicle is possible within the premises at the unit’s parking lot)

 

*Rates Tip: If you are in the planning phase of your trip, try different dates to see how the rates change, occasionally you can save good money just changing the dates of your trip.

Pre Authorization of credit cards – (only for flexible payments does not apply to non-refundable rates)

Pre-authorization, also known as pre-auth or authorization hold, is a temporary reservation of funds on a credit or debit card to ensure payment for a future transaction. It’s essentially a hold placed on a specific amount, not an actual charge. This practice is common in various industries like hotels, car rentals, and medical services.
Here’s a breakdown:

How it works:
A business (like a hotel) requests a pre-authorization from the card issuer, indicating they want to hold a certain amount of funds to cover potential charges.

Purpose:
Pre-authorizations help businesses ensure they can collect payment for services or goods, even if the final amount isn’t known at the time of the initial request. They also help reduce fraud and chargebacks.
Examples:

Hotels: Pre-authorize to cover potential incidentals like room service or damage to the room.

Car rentals: Pre-authorize to cover potential damages or fuel costs.
Medical services: Pre-authorization from insurance is required before certain procedures or medications are covered.

Duration:
Pre-authorization holds typically last for a specific period (e.g., a few days for hotels, a week or more for car rentals) and then either get released or converted into a full charge.
Benefits:

Reduced risk of fraud and chargebacks: Businesses are more confident in collecting payment.

Improved cash flow management: Businesses know how much revenue to expect.
Simplified payment process: Less manual billing and collection.
Customer assurance: Customers know the service provider has confirmed funds are available.

 

The pre-authorization is NOT a charge.

La Veranda of Mykonos, reserves the right to check the validity of your credit card given and to pre-authorize your card prior your arrival with the reservation amount.

This may happen once or several times until your reservation, depending the date of your reservation. ( i.e.: we pre-authorize once if reservation is next month or about every month if the reservation is later – July, August etc)

Please ask your bank for details, if you are not familiar with the term.

We apologize for any inconvenience, and thank you for your understanding and cooperation.

Cancellation policy

Cancellations are accepted only in writing, by either e-mail or fax.

1) Non-Refundable Reservations:

Non refundable reservations carry full fee.
The guest will be charged the total price if they cancel at any time.
The guest will be charged a prepayment of the total price at any time after booking.

2) Flexible – No prepayment needed Reservations :

The guest can cancel free of charge until 14 days before arrival.
The guest will be charged 50% of the total price if they cancel in the 14 days before arrival
and the total price 100% if they cancel in the 7 days before arrival.

 

*Please note that all La Veranda rates, requirements and cancellation fees, are approved by the Greek National Tourist Organization, Greek Legislation N1652/86 ΦΕΚ 167

**Cancellations Tip: Read carefully and understand the cancel and guarantee policy before confirming your reservation. If you cancel your trip, cancel your reservation as well to avoid late cancellation or no-show charges.

Disclaimer

This is La Veranda of Mykonos official site and the only one to provide you, with accurate information about our units, rooms, services, prices etc.

Please be aware, that La Veranda of Mykonos, will not accept any responsibility for any false or misleading information that other sites may advertising about our units, because it is not possible to check each and every site that provides information about us (even if we put a lot of effort to do so).

We kindly request, that you get directly in contact with us, either by e-mail, fax or call us and check the validity of information given to you .

La Veranda can and will make any effort, to change your reservation request dates, number of persons, arrival details, upon your needs, if there is availability and if it is possible to do so.

However , La Veranda does not accept liability, for any last minute changes on reservation requests that can not be achieved, loss or damage caused by events such as airplane/boats schedules, delays, bad weather conditions, strikes etc.